When my husband's ex calls, she's always a little RUDE (well really rude), she'll call all night and complain about something stupid over and over again. If she's rude at all, he hangs up on her, then if she calls back, she gets that last chance-if she's rude again-then thats the last phone call til he calls for visitation. After 4 years, she hasn't learned, but hopefully soon she will!!! We just end up turning his phone off if this happens, and she knows that if she calls my phone to B!t@# then i'm gonna report her for Harrassment!