Long history.... I really don't know WHAT irks the daughter. Any attempts I've made to understand, much less resolve, any potential issues have resulted in her deferral to mom. So the direct approach to get to the bottom of it with her has proven unsuccessful.
To add insult to injury, I've caught mom in a bold faced lie. My response to that was to make copies of state childcare licensing regulations and in a business-like manner, present them in a meeting to her in order to get a resolution. Now then, irksome to me is that it took five months and no less than fifteen attempts - verbal, phonecalls, and in writing - to get that meeting to address the issues I had since STBX and I split.
Our daughter has been there for five years now. And from what I've observed as they've lost half their enrollment, either by choice or by circumstance, is that the name of the place should be "Family Drama R Us."
Mom has said I'm not a regular offender - in response to my ASKING since I've exceeded 3:10 pm twice this school year due to road closures/detours. But based on the additional info I've provided in this post, you can imagine that I don't trust either of them any farther than I can throw them.