100% Product and Service Guarantees
With over 120,000 satisfied customers since Februray 1997, we take great pride in knowing we have helped make things a little easier in what can be a very difficult time.
Policy on Downloadable Books & Software
If a download product does not meet your expectations, Divorce Source, will refund 100% of the price no questions asked. Divorce Source must be notified about your request for a refund within 48 hours.
Policy on Mail Order Books and Products
All mail order books and products are returnable within 15 days of the receipt date. Returns must be in saleable condition. Books with opened CDs or disk products cannot be returned. You must request a Return Merchandise Authorization (RMA) number with the reason for the return. Please note: Returns without an RMA will not be accepted. Opened Software or Video (VHS) products cannot be returned.
Policy for the Premium Divorce Service
Our Premium Divorce Service (3StepDivorce) offers a 100% guarantee that the documents will be accepted by the court.
In the event that the documents provided by this software and service are rejected by the court due to the fault of 3StepDivorce you will be provided a 100% refund (with no handling fee).
It is in our support staff's nature and a company policy that we take the time and opportunity to give each individual customer personal attention should they have difficulty using the service.
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